Returns & Exchanges Returns & Exchanges

Not what you expected? It's okay - we can help.
We hope you love your purchase, but if it's not what you expected - simply send your item back.

Return Items Purchased Online

Step 1: Indicate the appropriate reason beside the item ordered on the order summary section of the enclosed shipping invoice / packaging slip.
Step 2: Package the completed form with your item, along with its original packing materials. Secure all sides of the carton*
Step 3: Cut and attache the pre-addressed bar-coded return label (located at the bottom of the front side of your packing slip) to the outside of the carton.p

Please return UniverseClothing.com Purchases to:
3417 Canton Rd, BLDG 602
Marietta, GA 30066

*For returns with a shipping invoice or packing slip within 30 days of purchase, we will refund the full purchase price to your original form of payment.
*UNIVERSE Clothing cannot accept any merchandise that is damaged in shipment due to improper packing, so please repackage all items properly.

We strongly recommend that you ship your items(s) via Fedex or USPS insured services so you shipment may be tracked, if necessary, to its final destination.

UNIVERSE Clothing will refund shipping and handling costs for returns only if: 1) your return contains defective merchandise or merchandise that was damaged during the initial shipping process; or 2) universeclothing.com operations is at fault due to shipping and/or handling error(s).

Credits

Most credits are posted to your credit card within 15 business days of the time that your returned merchandise is received by belk.com. For more information, visit our FAQ page.

Return Status

If you have any questions regarding the status of your return you may contact one of our friendly Customer Service Representatives by email or phone.

Not what you expected? It's okay - we can help.
We hope you love your purchase, but if it's not what you expected - simply send your item back.

Return Items Purchased Online

Step 1: Indicate the appropriate reason beside the item ordered on the order summary section of the enclosed shipping invoice / packaging slip.
Step 2: Package the completed form with your item, along with its original packing materials. Secure all sides of the carton*
Step 3: Cut and attache the pre-addressed bar-coded return label (located at the bottom of the front side of your packing slip) to the outside of the carton.p

Please return UniverseClothing.com Purchases to:
3417 Canton Rd, BLDG 602
Marietta, GA 30066

*For returns with a shipping invoice or packing slip within 30 days of purchase, we will refund the full purchase price to your original form of payment.
*UNIVERSE Clothing cannot accept any merchandise that is damaged in shipment due to improper packing, so please repackage all items properly.

We strongly recommend that you ship your items(s) via Fedex or USPS insured services so you shipment may be tracked, if necessary, to its final destination.

UNIVERSE Clothing will refund shipping and handling costs for returns only if: 1) your return contains defective merchandise or merchandise that was damaged during the initial shipping process; or 2) universeclothing.com operations is at fault due to shipping and/or handling error(s).

Credits

Most credits are posted to your credit card within 15 business days of the time that your returned merchandise is received by belk.com. For more information, visit our FAQ page.

Return Status

If you have any questions regarding the status of your return you may contact one of our friendly Customer Service Representatives by email or phone.

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